This made me wonder... After so many years of independence, really how independent are we?
We were enslaved by the British and we needed Mahatma Gandhi, Subhash Chandra Bose, etc. to get us out of it.
As a society, we still believe in "Ji huzoori" is still very evident in the corporates.
When it comes to service companies, we are coached "Clients are God." And hence follows:
- Say Yes to whatever the client demands, however unrealistic it might be. - The client on, one hand, will take full advantage of this. They will make sure to have some of the most unrealistic deadlines, demands. Almost all management teams will say "Yes" without understanding what is needed.
- Unrealistic commitments end up with unplanned and crazy working hours. (This reminds me of the forced cotton growing fields)
- Escalation around anyone who raises their voice (A typical Bhagat, Azad situation)
- Another recent trend that I saw was "Oh! I can't establish the rapport as quickly as the white-skinned person because I can't talk their language."
- We have started fearing the clients. Why are we portraying ourselves as people who can't fend for ourselves?
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